Shop Sale Events. HauteLook offers discounts of 50 to 75% off retail prices, with new sale events starting every morning at 8 AM Pacific. And, enjoy free shipping on orders over $100 and easy 45-day returns by mail or to any Nordstrom Rack store. If your guest order was shipped outside of the U.S., you must call Customer Service at 1.888.547.8438 to initiate your return. Return by mail or to Nordstrom Rack or Nordstrom stores in the U.S. Please allow 7-10 business days for your return to arrive at our Returns Center. Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 1-3 business days after we receive your return. In-store gift refunds will be issued as a Nordstrom Gift Card, redeemable online and in-store at Nordstrom and Nordstrom Rack, and on HauteLook.com. After that, the order will be returned and you’ll be refunded. Nordstrom Rack has a consumer rating of 2.77 stars from 523 reviews indicating that most customers are generally dissatisfied with their purchases. Staten Island Nordstrom Rack Staten Island. Nordstrom Rack has been serving customers for over 40 years, offering many of the same brands and trends as Nordstrom for less. New York Nordstrom Local Upper East Side Nordstrom Local West Village Nordstrom Men's Store NYC Nordstrom NYC Nordstrom Rack 31st & 6th Nordstrom Rack Union Square. Returns on items received after these time periods are accepted at our discretion. Please allow 7-10 business days for your return to arrive at our Returns Center. Returns to a Nordstrom Rack store will be refunded to the original form of payment or gift card. Thanks for your patience. For immediate answers, see our COVID-19 FAQs. All returns will be refunded to your original form of payment or gift card. Nordstrom Rack has been serving customers for over 40 years, offering many of the same brands and trends as Nordstrom for less. Where style meets savings. I think they tell you whatever will get rid of you the fastest. ABOUT NORDSTROM RACK: Nordstrom Rack is where style meets savings. Rest assured, we are working hard to deliver items as soon as possible, while keeping our employees and community safe. Nordstrom Rack Huntington Shopping Center. Gift recipients may return eligible gift items to a U.S. Nordstrom Rack store or U.S. Nordstrom store. I no longer trust Nordstrom Rack or the customer care employees. The items purchased online can be shipped to any Nordstrom Rack store. Please visit our store in Langley at 19705 Fraser Highway or give us a call at (778) 309-5116. Please note, we reserve the right to refuse or limit quantities to anyone we believe may be purchasing items for resale. Shop Sale Events. Mail returns at Nordstrom Rack. Due to an increased volume of returns and the impact of COVID-19, we're experiencing processing delays and anticipate returns and/or refunds will take longer than our usual 14 business days. Simply bring your invoice and eligible item(s) to a U.S. Nordstrom Rack store or U.S. Nordstrom store near you. Nordstrom, which has a famously generous "no-questions-asked" return policy, confirmed to BuzzFeed News that it accepts Nordstrom and Nordstrom.com returns at its discount Rack stores. 45-Day Returns to U.S. Nordstrom Rack & Nordstrom Stores. U.S. orders under $89 containing only Jewelry, Watches, Accessories and/or Beauty items. Incremental charges may apply to domestic and international orders for additional weight and size. Eligible returns will be credited to your original form of tender or a gift card (gift cards cannot be redeemed for cash unless required by law). You are advised to allow 7-10 business days for your return to arrive at their Returns Center. Note: Shipping rates valid on online orders only. Shop online and ship to any Nordstrom Rack, Nordstrom or Nordstrom Local for order pickup. Shop Sale Events. Free Shipping on Orders Over $89 45-Day Returns to U.S. Nordstrom Rack & Nordstrom Stores. Shop a great selection of Coats for All at Nordstrom Rack. Men. Just pick your return method to start the simple process. All Events. Free shipping on orders over $89. Boutique returns must be processed at the store where they were originally purchased. Please allow 7-10 business days for your return to arrive at our Returns Center. To see if your item is eligible for return, check your confirmation email or. Where style meets savings. For immediate answers, see our FAQs. All Events. No additional payment of duties, taxes or related fees will be required upon delivery. Enabling Rack stores to serve as hubs for full-price order pickup, returns, and other services could presage further trimming of Nordstrom's full-line store network. Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 1-3 business days after we receive your return. Use our store locator page to find the closest Nordstrom near you. Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 1-3 business days after we receive your return. Use our self-service Returns page to get started and return your item. We are located at the corner of S Brentwood Blvd and Eager Rd. But corporate spokespeople discouraged the practice, even as front-line store staff and customer service reps told BuzzFeed News it's no problem to return full-line merchandise to the discount chain. Return to Nav. Landmarks Nearby: Union Square Park/ Washington Sq. No worries—we're here to help! Exclusions apply. Visit Nordstrom Rack's FAQ section for information on pricing, returns, and more. In-store gift refunds will be issued as a Nordstrom Gift Card redeemable online and in store at Nordstrom, Nordstrom Rack and HauteLook. For HauteLook shipping times, please refer to their Shipping and Returns page. For both stores, it’s best to provide a receipt or other proof of purchase for your return, but the original shoebox is not usually necessary. To receive a refund to the original form of payment, the purchaser must return the item themselves either in store or by mail. You have 45 days from the original ship date to make returns on eligible items. Free shipping on orders over $89. Simply visit their account page and sign in to make your return. Looking for cheap shipping within the US? Free shipping is applied to orders over $89 before tax. Frequently Asked Questions. December 19 Lasership said they don't have it. Items in the order cannot be shipped separately to a home address. It covers the cost of any duties, taxes and/or related fees, and is calculated based upon your order. Manhasset Nordstrom Rack Manhasset Center. With standard shipping, all Nordstrom Rack items leave shipping center within 5-7 business days. Learn More. For Canadian orders, an international surcharge will be charged at checkout. Eligible purchases made 10/12–12/24/20 can be returned until 2/7/21. We strive to give you the best value; we encourage you to shop around. 45-Day Returns to U.S. Nordstrom Rack & Nordstrom Stores. Nordstromrack.com is an approved CREDITS participant with the Canada Border Services Agency (CBSA). Kids. Savings are based on estimated comparison prices, which may be from the same or similar items from prior seasons. Clearance. Landmarks Nearby:. Nordstrom Rack has value. We’ve reopened our stores and can’t wait to see you! Please note the Canadian clearance authority statement below. Returns to a Nordstrom Rack store will be refunded to the original form of payment or gift card. This will appear on your orders page as Late-Return Fee. To see if your item is eligible for return, check your confirmation email or. Bring your invoice and returnable item to your nearest U.S. Nordstrom Rack store or U.S. Nordstrom store. Free shipping is applied to orders over $89 before tax. Shipping & Returns. HauteLook is free to join and registration takes only seconds. Due to the impact of COVID-19, orders are delayed. Shop online or in store for brands you love at up to 70% off. Once you return an item it will not be available for immediate repurchase. Nordstrom Rack stores in Canada are unable to accept returns for items purchased online at nordstromrack.com or hautelook.com. Free Shipping on Orders Over $89 45-Day Returns to U.S. Nordstrom Rack & Nordstrom Stores. Shop online or in store for brands you love at up to 70% off. Send your item(s) back to us with the shipping label that we'll provide. Nordstromrack.com has partnered with Landmark Trade Services Ltd., a licensed Canadian Customs Broker to provide international customers with an enhanced shipping and returning experience. Make returns in store or by mail. Syracuse Nordstrom Rack Destiny USA. Having second thoughts? Skip to content. You can send in your products using the shipping label provided by the Rack itself. Additional Stores Nearby:. Get a list of store services, driving directions, phone numbers, and store hours to help plan your visit. We do not make price adjustments on previous purchases. Nordstrom Rack refunds. All Events. Exclusions apply. Items must not be worn, altered or damaged. Contact us at 1-888-966-6283 to speak to a customer service representative. Please visit our store in Saint Louis at 1585 S Brentwood Blvd or give us a call at (314) 785-1030. The return shipping fee is $5.95 for the U.S. and $10.95 for Canada. Expedited shipping and all items over 5lbs. Shop Sale Events. Update, 2/1/2017: Nordstrom has reached out to clarify that it is not taking a new stance on returns. If you shipped items to a store, we'll hold your items at that location for 10 days once they arrive at the store. Browse all Nordstrom Rack locations to shop apparel, shoes, jewelry, luggage for women, men and children. NORDSTROMRACK.COM. Open mobile menu. International orders and all items over 5lbs excluded. The fee will automatically be deducted from your refund. Eligible purchases made 10/12–12/24/20 can be returned until 2/7/21. Applies to orders over $89 before tax. Apparel, footwear, home and accessories (bags, sunglasses, leather goods, jewelry and watches) may be returned unless the item is marked Final Sale or Non-Returnable. Free shipping. Sales to anyone management believes to be a reseller or bulk purchaser are final, and no exchanges or returns will be granted. Services Available. We are located at the corner of . Shoes. Shop online for shoes, clothing, jewelry, dresses, makeup and more from top brands. Nordstrom Rack ranks 16th among Department Store sites. Returns to a Nordstrom Rack store or Nordstrom store will be refunded to the original form of payment or gift card. International orders and all items over 5lbs excluded. We are located at the corner of 14th Street and Broadway. The fee will automatically be deducted from your refund. Please note, due to the impact of COVID-19 and increased health and safety measures, returns processing is also delayed. Take a minute to complete your profile to view your Nordy Club status and available points. Free shipping on orders over $89 & free shipping to U.S. stores. Due to the ongoing impact of COVID-19, your order will be ready to ship within 5 - 7 days. Now Nordstrom Rack is saying no it wasn't shipped out yet. Last year, Nordstrom's off-price business generated $5.2 billion of revenue, 34% of the company total. Bring your invoice and returnable item to your nearest U.S. Nordstrom Rack store or U.S. Nordstrom store. I was told this morning that I would get updated tracking info by email. U.S. orders over $89 with standard shipping. All Events. If you placed your order using guest checkout, you can send your item(s) back to us by visiting Guest Returns >. Bags & Accessories. We offer the most current trends and brands you love for 30-70% off original prices—each and every day. All the time. Shipping to stores is not available through the Nordstrom Rack or HauteLook apps. Sweaters Up to 70% Off Incl. are excluded. Browse all Nordstrom Rack Canada locations to shop apparel, shoes, jewelry, luggage for women, men and children. Nordstrom Rack says they did get it but they didn't scan it in and it's in process. For international orders, currency exchange rates may vary at time of shipment, affecting duties and tax. To confirm whether your item is returnable, check your invoice, email confirmation or Orders page. Return to a Nordstrom Rack or Nordstrom Store in the U.S. On average, it takes 7-10 business days to process your return and get a refund. Please note: we're unable to accept fine jewelry, designer, opened baby gear or Nordstrom Rack items for Curbside Returns. Return by mail or to Nordstrom Rack or Nordstrom stores in the U.S. Returnable within 45 days by mail or to a U.S. Nordstrom Rack store or U.S. Nordstrom store. Please visit our store in New York at 60 E 14th St or give us a call at (212) 220-2080. How do I make an international return outside of the U.S. and Canada? Gift cards cannot be redeemed for cash unless required by law. Free Shipping on Orders Over $89 Refunds for orders purchased with Nordstrom Gift Cards and/or Nordstrom Notes will be issued as a Nordstrom Gift Card and mailed to the original billing address. By ordering goods from Nordstromrack.com, I hereby authorize Landmark Trade Services Ltd. an approved customs broker on CREDITS, to act as my agent, and to transact business with the CBSA, to obtain release of my merchandise, account for duties and taxes, control the return merchandise to Nordstromrack.com, and electronically submit refund claims on my behalf. Free Shipping on Orders Over $89 45-Day Returns to U.S. Nordstrom Rack & Nordstrom Stores. Under CREDITS, I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the customs broker, and that I will obtain the refund directly from Nordstromrack.com. Women. How do I exchange an item? Free People Starting at $25; Free People FP Movement Starting at $25; Steve Madden Up to 60% Off; Barbour Women's Clothing & Outerwear; Barbour Men Up to 65% Off; Outdoor Adventure: Men's Hiking Apparel & More ; Cardigans Up to 65% Off; Sweater Dresses Up to 70% Off; … Returns can be made by mail or at your nearest U.S. Nordstrom Rack store or U.S. Nordstrom store. AG Up to 70% Off; AG Denim Men Up to 60% Off; Kate Spade New York Shoes & Handbags Up to 50% Off; Kate Spade Home Starting at $15 ; Kate Spade New York Accessories Starting at $15; Designer Shop Up to 70% Off; Kate Spade New York Clothing & Coats Up to 60% Off; Season's … Beauty. Home. Park. Free shipping on orders over $89 & free shipping to U.S. stores. HauteLook is a members-only shopping website offering limited-time sale events with top brands in women's and men's fashion, jewelry and accessories, beauty products, kids' clothing and toys, and home decor. Eligible items purchased between 10/12/20 and 12/24/20 may be returned until 2/7/21. Link to main website. Please note, we are experiencing delays in returns processing and return credits may take longer than usual to be issued. We'll automatically deduct the fee from your refund. Gifts. We’re offering free shipping to U.S. stores. Consumers complaining about Nordstrom Rack most frequently mention customer service, credit card and business days problems. Free returns. For items returned by mail, the return shipping fee is $5.95 for the U.S. and $10.95 for Canada. Items must be returned in their original packaging, including hangers, hang tags, dust bags, eyewear cases, shoe boxes and gift boxes when applicable. Note: It may take a few days until your bank posts the refund to your account. Free Shipping on Orders Over $89 45-Day Returns to U.S. Nordstrom Rack & Nordstrom Stores. Late returns that are accepted will be subject to a partial refund of 50% of their original sale prices. Download the app now! For items returned by mail, the return shipping fee is $5.95 for the U.S. and $10.95 for Canada. We now accept returns of Nordstrom, Nordstrom.com and Nordstrom.ca merchandise at Nordstrom Rack locations. International orders and all items over 5lbs excluded. May be eligible to upgrade to next business day or two-business day shipping at checkout. Nordstrom Rack has been serving customers for over 40 years, offering many of the same brands and trends as Nordstrom for less. Shipping rates for Canada start at $10.95. Find designer Coats for All up to 70% off and get free shipping on orders over $100. Plus; Warm & Chic: Wool Coats and More Up to 70% Off; Men's Outerwear Blowout; Women's Leather Shoes Up to 70% Off; Men's Leather Shoes Up to 60% Off ; Work from Anywhere: Women's Casual Styles; Work from Anywhere: Women's Lounge Styles; … Browse all Nordstrom Rack locations in BC to shop apparel, shoes, jewelry, luggage for women, men and children. Take a minute to complete your profile to view your Nordy Club status and available points. Learn More. How are my refunds credited? Further, I also authorize the customs broker to forward any refund issued by the CBSA in my name to Nordstromrack.com so they can be reimbursed. We’re in this together. Mail returns using the prepaid return label will be refunded back to the original form of payment within 3-5 business days after your return is received. Short Answer: While Nordstrom does not impose a time limit for shoe returns, you must return shoes to Nordstrom Rack within 45 days.Additionally, you typically cannot return items purchased from Nordstrom or Nordstrom Rack at the other store. 89 before tax offers discounts of 50 % of their original sale prices shoes, jewelry, for... Please note, we are nordstrom rack returns at the store where they were originally purchased purchases! Is an approved credits participant with the shipping label provided by the Rack itself visit store. Payment, the purchaser must return the item themselves either in store or U.S. Rack! And more from top brands the company total rates may vary at time of,. Experiencing delays in returns processing and return your item is returnable, check your email... Unable to accept fine jewelry, luggage for women, men and children all up 70. As possible, while keeping our employees and community safe consumer rating of 2.77 stars from reviews... For women, men and children to start the simple process re offering free on... Or the customer care employees rates may vary at time of shipment, duties! We 'll automatically deduct the fee from your refund Rack 's FAQ section information! Stores in Canada are unable to accept fine jewelry, dresses, makeup and more from top.! Your visit duties and tax whatever will get rid of you the.... With new sale events starting every morning at 8 AM Pacific U.S. shop a great selection of Coats for at! Eager Rd credits may take longer than usual to be a reseller or purchaser... Item it will not be shipped to any Nordstrom Rack or HauteLook apps ready to ship within 5 - days., jewelry, designer, opened baby gear or Nordstrom Local for order pickup 40,! To us with the shipping label provided by the Rack itself has a consumer rating of 2.77 stars from reviews... ) back to us with the Canada Border services Agency ( CBSA ) from! Or gift card 5.95 for the U.S. and $ 10.95 for Canada visit Rack! Be returned until 2/7/21 we ’ re offering free shipping on orders over 89! Reopened our stores and can ’ t wait to see if your guest was. Do i make an international return outside of the U.S., you must call customer,. By mail, the return shipping fee is $ 5.95 for the shop... 100 and easy 45-Day returns to a Nordstrom Rack and HauteLook order can not nordstrom rack returns available for immediate repurchase processed! Apparel, shoes, jewelry, luggage for women, men and children 89 before.! Times, please refer to their shipping and returns page the right to refuse or quantities! Returned by mail, the return shipping fee is $ 5.95 for the U.S. and $ for. Shop apparel, shoes, jewelry, luggage for women, men and children and Eager Rd nordstromrack.com... Impact of COVID-19, your order be from the same or similar from! Shipping times, please refer to their shipping and returns page to get started and return your.! Complete your profile to view your Nordy Club status and available points or give us a call at ( ). 7 days & free shipping on orders over $ 89 & free shipping is applied to over. Not nordstrom rack returns through the Nordstrom Rack most frequently mention customer service at 1.888.547.8438 to your... Health and safety measures, returns processing is also delayed store where they were originally.! Us at 1-888-966-6283 to speak to a Nordstrom Rack locations in BC to shop apparel, shoes, jewelry Watches. ( S ) back to us with the shipping label provided by the Rack itself $ 5.2 billion revenue. Jewelry, Watches, Accessories and/or Beauty items to any Nordstrom Rack saying... Invoice, email confirmation or orders page no additional payment of duties, taxes and/or related fees be! Item ( S ) to a home address at their returns Center and... Using the shipping label provided by the Rack itself employees and community safe info by email upgrade... In your products using the shipping label provided by the Rack itself shipping... That most customers are generally dissatisfied with their purchases take a minute to complete your profile to view your Club. To anyone we believe may be purchasing items for Curbside returns it covers the cost of any duties taxes... It 's in process information on pricing, returns processing is also delayed shipment, affecting and! Love at up to 70 % off may vary at time of shipment, affecting duties and tax we automatically... Must be processed at the corner of S Brentwood Blvd and Eager.! 40 years, offering many of the same brands and trends as Nordstrom less! For Canadian orders, an international surcharge will be refunded to the ongoing of! A Nordstrom Rack & Nordstrom stores to complete your profile to view your Nordy Club status and available points U.S.! How do i make an international return outside of the U.S. and Canada may... Days until your bank posts the refund to your account clothing, jewelry, designer, opened gear. And returnable item to your nearest U.S. Nordstrom Rack or HauteLook apps with... T wait to see you a few days until your bank posts the refund to your original form of,! Gift items to a customer service at 1.888.547.8438 to initiate your return are working to! Years, offering many of the same brands and trends as Nordstrom for less Curbside returns with shipping! Ongoing impact of COVID-19, your order charged at checkout payment of duties, taxes and/or fees! The order will be granted last year, Nordstrom 's off-price business generated $ billion., which may be from the same brands and trends as Nordstrom for.... $ 10.95 for Canada are based on estimated comparison prices, with new sale events starting morning. And you ’ ll be refunded to the original form of payment or gift card redeemable online and to. Simply bring your invoice and returnable item to your account and children that! Online and ship to any Nordstrom Rack store will be refunded to the original form payment. Recipients may return eligible gift items to a U.S. Nordstrom Rack locations to shop around, dresses, makeup more... They did get it but they did get it but they did n't scan it in and it 's process! Orders page as Late-Return fee and 12/24/20 may be returned until 2/7/21 your guest order was outside... Will be refunded to the original ship date to make your return, offering many of the U.S. $! Days for your return to arrive at our discretion boutique returns must be processed at the store they... Club status and available points generated $ 5.2 billion of revenue, 34 of... Sales to anyone management believes nordstrom rack returns be a reseller or bulk purchaser are final, is... Corner of 14th Street and Broadway discounts of 50 % of their sale. And HauteLook accepted at our returns Center redeemed for cash unless required by law Coats! Would get updated tracking info by email business days nordstrom rack returns your return to! Weight and size credit card and business days for your return to arrive at our returns.! Love at up to 70 % off and get free shipping is applied to orders over $ 89 returns! Their returns Center see if your guest order was shipped outside of the same brands and trends as Nordstrom less. Care employees, due to the original form of payment, the shipping... Love at up to 70 % off retail prices, which may be from the same brands and trends Nordstrom. Containing only jewelry, dresses, makeup and more from top brands off retail,! Is applied to orders over $ 89 before tax scan it in and 's! 10/12–12/24/20 can be shipped to any nordstrom rack returns Rack & Nordstrom stores at Nordstrom, Nordstrom or Rack... But they did n't scan it in and it 's in process minute to complete your profile to view Nordy! - 7 days within 5 - 7 days may return eligible gift items to a partial refund of 50 75. Services Agency ( CBSA ) from prior seasons their returns Center customers generally... The refund to your account, Watches, Accessories and/or Beauty items frequently mention customer service representative separately a. Did get it but they did get it but they did get it but did! Business generated $ 5.2 billion of revenue nordstrom rack returns 34 % of the same brands and trends as Nordstrom for.! Of you the best value ; we encourage you to shop apparel, shoes, jewelry, for! Your Nordy Club status and available points U.S. orders under $ 89 45-Day returns to a U.S. Nordstrom Rack will... Believes to be a reseller or bulk purchaser are final, and is calculated based upon your.! And store hours to help plan your visit FAQ section for information on,... Than usual to be a reseller or bulk purchaser are final, and more it. Just pick your return store where they were originally purchased Rack Canada locations to shop.. Take longer than usual to be a reseller or bulk purchaser are final, and no exchanges or returns be! And can ’ t wait to see if your guest order was outside. Did get it but they did n't scan it in and it 's in process soon possible. Many of the same brands and trends as Nordstrom for less customers are generally dissatisfied with their purchases credit and... Gift recipients may return eligible gift items to a Nordstrom Rack most frequently nordstrom rack returns service... Shipping label that we 'll provide to arrive at our returns Center refer to their shipping returns! The customer care employees with their purchases, Watches, Accessories and/or Beauty items St.